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FAQs


Where can I locate/order back issues of the MEN?

Copies of the MEN are available for a period of 12 months following publication date and can be purchased via our Subscriptions Department – 0161 832 7200 or email gwsubs@guardian.co.uk. The cost is £1.50 per copy.

There is a collection of old newspapers available to the public at Central Library in the Humanities Library. They are open 10am-8pm Mon-Thu and 10am-5pm Fri/Sat. Their telephone number is 0161 234 1983/4. You would need to make use of this service in order to locate the article. I believe that photocopies can be obtained if required.

We do have a selection of old images from the newspaper. You may be interested to browse the Bygone Days section within our gallery, which is accessed via the navigation panel at: http://www.manchesteronline.co.uk/photosales/


Subscription Problems

For any problems or queries with your subscription, please contact the subscriptions department on 0161 832 7200 or email gwsubs@guardian.co.uk.


I want to submit a story, who do I contact?

Please email our editorial team using the address: webnews@manchesteronline.co.uk. Alternatively, you can email the MEN editorial team using the address newsdesk@men-news.co.uk.


I want to send a press release, who do I contact?

Please send details of your listings to webentertainment@manchesteronline.co.uk.


Who do I contact for Work Experience?

Please send your CV or examples of your work to the editor, gmgrd_editorial@manchesteronline.co.uk or the Personnel department – personneladmin@mennews.co.uk. Please note that ManchesterOnline take Journalism students only.


Why does ManchesterOnline use "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. They make it possible for us to identify registered users without needing to ask for registration details every time you access one of our sites.


I want to purchase a photo, where do I go?

You can find a selection of our online photographs for purchase at: http://www.manchesteronline.co.uk/photosales/. Alternatively, you can contact the MEN photo sales department by e-mailing snaps@mennews.co.uk


I’m visiting Manchester soon, where would you recommend I go?

We have a dedicated Tourist Guide section of Manchester Online:
http://www.manchesteronline.co.uk/tourist/ as well as a large amount of additional content across our channels that’s relevant to visitors to the City.

We also have a number of print products that you may be interested to purchase, including the Guide to Manchester aimed specifically at touring visitors:
http://www.manchesteronline.co.uk/shopping/


How can I find information on an article printed in an old copy of the MEN?

Unfortunately we do not have a quick way for you to locate the story you’re looking for. There is a collection of old newspapers available to the public at Central Library in the Humanities Library. They are open 10am – 8pm Mon-Thu and 10am-5pm Fri/Sat. Their telephone number is 0161 234 1983/4. You would need to make use of this service in order to locate the article.


Where can I get an old copy of the MEN?

Copies of the MEN are available for a period of 12 months following publication date and can be purchased via our subscriptions department – 0161 832 7200 or email gwsubs@guardian.co.uk. The cost is £1.50 per copy.


Member Preferences

1.Forgotten Password

Please visit www.manchesteronline.co.uk/members and click on the ‘send me my password’ link. This will result in a new password being sent to your email address, which you can then change to something more memorable when you next log-in to the site.

2. Change Password/Contact Details

You can change any personal details by logging in to the site using your user name and password and visiting: www.manchesteronline.co.uk/members/

3. Change Email Address

Login to the site and click on ‘You are logged in as ******’ at the top of the page. Re-enter your username and password, then chose the option ‘Edit your personal details’ and submit the new email address you wish to use.

4. Unsubscribe/Subscribe to Newsletters

You can unsubscribe from our newsletter service by logging into the site using your user name and password and visiting; www.manchesteronline.co.uk/members/

Who do I contact to advertise in the MEN?

To advertise in the Manchester Evening News, please contact the Advertising Department on advertising@men-news.co.uk, or call 0161 832 9191.


Who Do I Contact to Place a Classified Ad?

Business 0161 832 0737 businessads@men-news.co.uk
Travel 0161 832 0757 travelads@men-news.co.uk
Property 0161 832 0737 propertyads@men-news.co.uk
Entertainments 0161 832 8190 entertainmentads@man-new.co.uk
Motors 0161 832 9616 motorads@men-new.co.uk
Retail 0161 832 8241 retailads@men-news.co.uk
Home Services 0161 832 8241 serviceads@men-news.co.uk
Personal 0161 832 8241 personalads@men-news.co.uk
Announcements n/a personalads@men-news.co.uk
Jobs 0161 832 3534 menjobs@men-news.co.uk

To place a FreeAd, which also generates an appearance in the equivalent section of the Manchester Evening News, please visit www.manchesteronline.co.uk/classifieds.


I cannot view the full job details on the jobs page what should I do?

If you have any firewalls or virus-checkers (E.g. Norton Personal Firewall) installed, it is possible that it may be affecting the way your system operates? If so, it may be necessary to adjust your settings by following these steps:

  1. Open Norton Personal Firewall by double clicking on the icon in the system tray.
  2. There is a tab called ad blocking click on this and click on configure.
  3. Then go to advanced and click on it.
  4. Then go to the tab called ad blocking.
  5. Scroll down the list until you get to '?advertid', click on this and then click remove.
  6. Click ok to all screens.
  7. Once you have refreshed the site should then show all links.