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WINNER: Mr Mullen at the bank.
WINNER: Mr Mullen at the bank.

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Bank pays out £2,000 in fee row

Seb Ramsey
16/ 3/2006

A BANK which was facing the bailiffs after a customer won a court ruling over their bank charges has paid him almost '2,000.

As revealed in the Manchester Evening News yesterday, 29-year-old accountant Brian Mullen won a county court judgment against Lloyds TSB.

They had failed to defend his claim that fees incurred for bounced cheques, direct debits and standing orders were unlawful.

When the bank failed to pay the bill, Mr Mullen was granted a warrant of execution, giving bailiffs the power to seize the bank's assets.

But now it has emerged that Lloyds TSB have agreed to settle the bill of nearly '2,000 with accountant Brian Mullen.

Bank officials claim the - mostly '30 - levies were legal, but say Mr Mullen's claim slipped through so it has paid up.

Mr Mullen said this was all he wanted and he praised the M.E.N.

He said: "I'm relieved because although I knew I was in a strong position I couldn't get hold of anyone to tell me what was happening.

"I'd encourage other people to do the same because, although the bank says it could have defended my claim, in terms of contract law there's no defence for these penalty charges.

'Fantastic'

"It's fantastic the M.E.N. has been involved and given this so much publicity. I'm going to pay this overdraft off now and close the account."

The bank's move could trigger a flood of claims from other customers wanting to challenge the judgment.

A spokesman for Lloyds TSB said : "In the normal course of action we would, and do, deal with any queries as and when they arise.

"Unfortunately, Mr Mullen's claim wasn't picked up as it should have been and as a result he obtained a default judgment against us. The default judgemnt isn't a court judgment on the merits of the case, it simply means we did not file a defence in time.

"We do have a right to challenge the default judgment but are not going to do so. Instead, we have paid Mr Mullen the monies he believes are owed to him.

"We believe our charges are transparent and fair and to say these charges are unlawful is inaccurate.

"We make it clear to our current account customers that if they exceed their overdraft limit, requiring the bank to provide a new limit on their account, the bank will charge for this service as it involves an administrative process which has costs associated with it.

"Similarly, when we return an item, we are preventing a customer from exceeding their overdraft, and again, as we explain clearly to our customers, this process incurs a charge."


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Most recent 2 of 8 user comments

   Brian's claim is on solid legal footing. The Consumer Law Centre of Victoria did a detailed study of bank fees which rake in Billions in Australia. It concluded that late payments fees, bad cheque fees, exceeding overdraft fees, and the like are 'penalties' and void under basic contract law. The report called for government action because the usually small sums involved made it very difficult for consumers to go to court against the banks. Bravo to Brian for having the courage to do so. I personally don't believe the spin from the banks. They can't afford to set a negative legal precedent in this area as these fees rake in billions.
Jon, London
16/03/2006 at 16:43

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   Good on 'im. The Nazi from Didsbury below must be in the great position of never being in any financial struggle, however severe, that can result in unfair charges. He might consider however that the banks are only able to provide "free" banking to the affluent by charging people who are not so affluent (or who's finance timings are not totally brilliant). Anyway, well done fella...Banks...reduce your charges to a fair level (to cover your "costs" of sending a standard letter out)like the continent, or risk having this happen time and time again
John, Coalville, Leicestershire
16/03/2006 at 16:13

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